Network Infrastructure Specialist
2 weeks ago
We are looking for a Network Support Specialist to provide technical assistance to our clients.
Job DescriptionThis role involves providing top-notch support services and collaborating with our network team to implement and maintain network infrastructure and systems.
Key Responsibilities- Provide technical support to clients via various communication channels.
- Troubleshoot and resolve network issues in a timely manner.
- Monitor network performance and proactively identify potential issues.
- Maintain accurate documentation of network configurations and procedures.
To be successful in this role, you will need:
- Bachelor's degree in Information Technology or a related field.
- 3-5 years of experience in network support and troubleshooting.
- Strong understanding of network protocols, switches, routers, and firewalls.
- Proven experience in configuring and maintaining network infrastructure and systems.
- Knowledge of network security protocols and best practices.
We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. Our flexible work environment and remote work options make it an ideal choice for those seeking a better work-life balance.
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