Clinical Support Specialist

4 days ago


Northern Cross, Ireland Uniphar Medtech Full time
Role Overview

The primary focus of this role is to provide exceptional support to customers implementing new equipment solutions in healthcare settings throughout Ireland. As a Clinical Support Specialist, you will be responsible for delivering comprehensive training and service support to customers and colleagues across Cardiac Services.

Key Responsibilities
  • Provide onsite customer training and support, ensuring seamless integration of equipment into clinical settings.
  • Contribute to the development of the Service & Education Team, participating in improvement projects and continuous improvement initiatives.
  • Respond to customer queries and issues in a timely and professional manner, providing expert advice on products and configurations.
  • Maintain professional registration as appropriate and establish certification with suppliers for customer training.
Requirements
  • Clinical qualification in Nursing or a related healthcare discipline, with a minimum of 3 years' experience in a related role.
  • Ideal qualifications include a third-level degree in Nursing, Education, Training, or a related discipline.
  • Excellent communication and interpersonal skills, with a strong customer-focused approach.
  • Well-organized with excellent attention to detail, and proficient in MS Office platform.
  • Full, clean driver's licence, with frequent travel throughout Ireland required.
About Us

Uniphar Medtech is a leading distributor of medical devices, representing global manufacturers across various specialties. We pride ourselves on our commitment to customer satisfaction, providing dedicated clinical specialists to train, educate, and support our customers. As a Clinical Support Specialist, you will be part of a dynamic team that strives for excellence in customer service and technical expertise.



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