Exceptional System Administrator Wanted

7 days ago

Cork, Cork, Ireland beBeeDiligent Full time €40,000 - €70,000
Job Overview

We are seeking a diligent System Administrator to join our team.

The ideal candidate will be responsible for providing technical support and services to our clients on-site. In this role, you will work closely with our in-house team to deliver exceptional customer experience and meet the client's requirements.

Duties and Responsibilities
  • Provide 3rd-level support to the service desk and on-site engineers to ensure the successful resolution of infrastructure-related incidents.
  • Monitor and manage core operating systems, applications, network devices, server hardware, user workstations, storage, virtualisation infrastructure, and hosts where applicable.
  • Certificate management / Checking license expirations / certificate expirations
  • Firewall and anti-spam support
  • Maintain software licenses and maintenance for any antivirus and web filtering administration and monitoring software procured by the client
  • Maintain and troubleshoot backup infrastructure to ensure successful completion of nightly, weekly, and monthly scheduled jobs
  • Review success and failure of backups and where a backup has failed, identify root cause and fix
  • Confirm capacity of environment and take action where threshold breach is predicted (e.g. disk space, CPU usage etc.)
  • Amend job schedules (in accordance with the client's change policy)
  • Assessment of new technology including hardware and software
  • Ensure maintenance & support contracts with third party vendors are kept up to date including engagement with the client's Procurement team to procure new hardware and software
  • Liaising with 3rd party support Vendor to package new applications, test new feature releases, apply security updates to Servers, etc.
Key Skills and Qualifications
  • Excellent knowledge of desktop, laptop and mobile device hardware, operating systems and protocols
  • Exchange server administration
  • Working knowledge of O365 administration
  • Virtualisation products (Hyper-V and VMware)
  • SCCM
  • Windows 10/11
  • Microsoft Office suites
  • Laptop, Desktop and Peripheral Hardware
  • Mobile devices (iOS, Android)
  • Intune, Company portal and Microsoft Authenticator
  • MS Active Directory
Benefits and Perks
  • KPI Reporting: Ability to conduct weekly/monthly reporting and perform trend analysis.
  • Process Documentation: Proven expertise in drafting and implementing process documentation.
  • Resource Management: Skill in scheduling and managing allocated resources effectively.
  • Team Morale and Efficiency: Ability to maintain team morale and efficiency, even during peak workloads and tight deadlines.
  • Performance Management: Competence in conducting performance reviews and managing team performance.
  • Mentoring and Training: Demonstrated skill in offering guidance, mentoring, and training to team members.
  • Leadership: Strong leadership skills with a focus on team development and collaboration.
  • Strategy Contribution: Ability to contribute to and influence strategies affecting the team.
  • Continuous Improvement: Championing and driving continuous improvement initiatives.
  • Team Advocacy: Skill in advocating for the team within the broader business context.
  • Commercial Acumen: Understanding of commercial aspects and business acumen.
  • Risk Management: Ability to identify, assess, and manage risks effectively.

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