Personal Lines Customer Service Representative

2 weeks ago


Limerick, Limerick, Ireland beBeeCustomerService Full time
Job Title:

Personal Lines Customer Service Representative - Limerick



Description:

Our team is seeking a highly motivated and experienced Personal Lines Customer Service Representative to join our Limerick office. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to clients across Ireland. The ideal candidate will have a strong background in sales or customer service and excellent communication skills.



Responsibilities:
  • Answer inbound calls, emails, and chat inquiries from clients.
  • Setup new client accounts and verify customer documentation.
  • Update customer information in accordance with GDPR guidelines.
  • Collaborate with the marketing team to follow up on leads.
  • Provide excellent customer service while generating sales.
  • Overcome objections and close sales.
  • Manage renewals and process them.


Requirements:
  • A minimum of 1 year of sales or customer service experience in a similar role.
  • APA or CIP qualification.
  • CPD aligned with Minimum Competency requirements.
  • Passion and drive to work within the insurance industry.


About This Opportunity:

This is an exciting opportunity to join a leading insurance company and work with a talented team of professionals. If you are looking for a challenging and rewarding role, please apply today.



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