Learning Development Specialist

6 days ago


Limerick, Limerick, Ireland Northern Trust Full time
About the Role:

The Learning & Development (L&D) Analyst will play a pivotal role in maintaining and enhancing core processes related to L&D, ensuring that services delivered are impactful, professional, and cost-efficient.

This role will work closely with other members of the L&D team to administer our Learning Management System (LMS), setting up and maintaining courses and classes, completing content testing, audit, and/or maintenance activities.

The successful candidate will be responsible for providing LMS support to stakeholders by responding to help tickets and email queries in a timely manner. Additionally, they will provide local support to the Learning Facilitation and Design teams in EMEA, create, run, and distribute reports, and provide metrics to key stakeholders.

The ideal candidate will have good verbal and written communication skills, good organizational skills and attention to detail, and good analytical and problem-solving skills. Tech savviness, proven ability to learn new systems, experience in customer service and support is highly beneficial. MS Office Suite (specifically MS Excel) is also beneficial.



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