Digital Transformation Strategist
2 days ago
Job Summary:
We are seeking a highly skilled Digital Transformation Strategist to join our Financial Services Advisory Practice. As a Senior Business Analyst, you will play a key role in shaping the future of our Banking partners through digital transformation and strategic change projects.
About NTT DATA:
NTT DATA is a global leader in business and technology services, serving 75% of the Fortune Global 100. Our diverse experts work together in over 50 countries to deliver innovative solutions that drive long-term success for our clients.
Your Responsibilities:
- Engage with Business Users: Understand problem statements and agree on engagement scope.
- Interview Product Owners: Develop customer-driven processes and map customer experiences.
- Support the Business: Document process models, identify opportunities for improvement, and gather statistical data.
- Analyse Best Practices: Research and analyse industry processes to support digitization and simplification of customer journeys.
- Develop Digital Strategies: Plan and design strategies encouraging customer retention and loyalty.
Required Skills and Qualifications:
To succeed as a Digital Transformation Strategist, you will need:
- 8+ years of experience as a Business Analyst in Financial Services.
- Design thinking and ability to manage multiple stakeholder expectations.
- Effective communication and collaboration skills.
- A solid grounding in technology and experience working in Agile and Waterfall SDLCs.
About Us:
At NTT DATA, we value diversity, equity, and inclusion. We offer a range of benefits, including competitive compensation and opportunities for professional growth and development.
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