Customer Success Specialist

7 days ago


Dublin, Dublin City, Ireland Sap Se Full time

We are looking for a skilled Technical Solutions Consultant to join our team at Sap Se. This role is responsible for providing technical support and expertise to our customers.

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  • Provides technical guidance and support to customers on SAP S/4HANA Private Cloud Edition deliverables.
  • Ensures periodic service reviews to track the service quality across a range of customers.
  • Orchestrates the overall service delivery according to agreed SLAs and KPIs.

The ideal candidate will have a strong understanding of infrastructure operations & processes and escalation handling procedures.



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