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Higher Education Solutions Specialist
2 weeks ago
About the Role
We recently launched an innovative tool designed to support students, faculty, and researchers in higher education.
The specialist will collaborate directly with our Education clients: Higher Education institutions and K-12 school districts as they adopt our Edu platform.
The EDU specialist will be responsible for supporting universities in creating AI solutions, managing technical training sessions, and ensuring high engagement from administrators, faculty, and students.
Key Responsibilities:
- Deliver an exceptional experience to our educational institutional clients.
- Develop and nurture strong customer relationships to understand their business goals and needs.
- Implement and run technical user training and enablement sessions with a focus on user adoption and retention.
- Conduct regular check-ins with clients to ensure satisfaction and provide ongoing support.
- Work closely with cross-functional teams to develop and implement effective solutions.
Benefits:
- Opportunity to work with leading-edge technology and make a meaningful impact in the education sector.
- Collaborative and dynamic work environment with a team of passionate professionals.
- Professional development opportunities to enhance skills and knowledge.
- Competitive compensation and benefits package.
