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Senior Credit Professional

3 weeks ago

Cork, Cork, Ireland beBeeCredit Full time

Job Title: Senior Credit Controller

We are seeking a seasoned Credit Controller to join our team. As a Credit Controller, you will be responsible for managing and monitoring the credit accounts of clients, ensuring timely collection of payments and minimising bad debt exposure.

Key Responsibilities:

  • Monitor and manage outstanding balances, ensuring that overdue payments are collected promptly.
  • Review credit applications and conduct thorough credit checks on new customers.
  • Set credit limits for customers based on credit risk assessments.
  • Maintain accurate and up-to-date customer account records.

Debt Collection:

  • Chase outstanding debts by phone, email, or letter.
  • Negotiate payment plans with customers experiencing financial difficulties.
  • Work with legal teams on escalating overdue accounts to legal action when necessary.
  • Ensure collections are in line with company policies and payment terms.

Account Reconciliation:

  • Reconcile customer accounts to ensure all payments are accounted for and discrepancies are addressed.
  • Investigate and resolve payment discrepancies and customer queries in a timely manner.

Reporting:

  • Prepare and present weekly/monthly reports on overdue accounts, bad debts, and cash flow to the finance team.
  • Provide insights and analysis on payment trends and customer credit risk.

Collaboration with Internal Teams:

  • Work closely with the sales and customer service teams to resolve any credit-related issues affecting customer relationships.
  • Liaise with the finance team to ensure that billing and invoicing processes run smoothly.

Compliance:

  • Ensure adherence to credit policies and procedures.
  • Comply with regulatory and legal requirements related to credit control and debt recovery.

Required Skills and Qualifications:

  • Bachelor's degree in finance, accounting, or a related field (preferred but not always required).
  • Proven experience as a Credit Controller, Debt Collector, or in a related role.
  • Strong knowledge of credit management and collection procedures.
  • Excellent communication and negotiation skills.
  • Ability to work well under pressure and handle difficult conversations.
  • Strong organisational and time management skills.
  • Proficiency in accounting software and MS Office (especially Excel).

Benefits:

  • Company Pension Scheme.
  • 25 days of annual leave + bank holidays.
  • Additional annual leave days from certain levels of seniority.
  • Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum.
  • Business closure over Christmas*.
  • Life Assurance x4 annual salary.
  • Enhanced family leave policies.
  • Enhanced Company Sick Pay.
  • Employee Assistance Programme – 24/7 support, free and confidential.
  • Corporate Discounts Platform.
  • Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
    • PMI single or family.
    • Critical Illness Cover.
    • Cash plan.
    • Cycle to work.
    • Eye care.
    • Dental.