Housekeeping Department Manager

2 days ago


Dublin, Dublin City, Ireland Metro Hotel Full time
Job Description

We are seeking a highly skilled and experienced Housekeeping Department Manager to join our team at Metro Hotel Dublin Airport. As a key member of our management team, you will be responsible for ensuring the highest standards of cleanliness and customer service throughout the hotel.

About the Role
  • Lead and manage the Housekeeping department to deliver exceptional guest experiences and maintain high standards of cleanliness and hygiene.
  • Collaborate with other departments to ensure seamless operations and excellent customer service.
  • Develop and implement effective cleaning procedures and protocols to ensure consistency and efficiency.
  • Maintain accurate records of cleaning schedules, stock levels, and employee performance.
Responsibilities
  1. Oversee the daily operation of the Housekeeping department, including:

    • Supervising housekeeping staff to ensure they meet expected standards.
    • Conducting regular inspections to monitor cleaning quality and identify areas for improvement.
    • Responding to guest complaints and resolving issues promptly.
  2. Ensure all rooms, suites, apartments, and public areas are serviced and checked to required standards in an acceptable amount of time.

  3. Coordinate with colleagues to promote a positive image of the hotel to guests and employees.

  4. Operate in accordance with all company policies and procedures.

Requirements
  • Proven experience as a Housekeeping Department Manager or similar role.
  • Strong leadership and communication skills.
  • Ability to work under pressure and prioritize tasks effectively.
  • Familiarity with health and safety procedures and protocols.
  • Attention to detail and ability to maintain accurate records.
Benefits
  • Performance Bonus
  • Parking
  • Uniform
  • Meal Allowance/Canteen


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