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Part-time Appointment Scheduler

2 weeks ago

Dublin, Dublin City, Ireland Crown Automotive Group Part time

We are seeking a skilled and detail-oriented individual to join our team as a Part-time Appointment Scheduler. As an Appointment Scheduler, you will be responsible for scheduling and confirming appointments for vehicle maintenance and repair services.

Job Overview

Crown Automotive Group is a leading provider of automotive services in the industry. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner for all our customers' automotive needs.

Key Responsibilities
  1. Schedule and confirm appointments for vehicle maintenance and repair services
  2. Maintain accurate and up-to-date customer records and appointment information
  3. Communicate with service advisors and technicians to ensure timely and efficient completion of appointments
  4. Provide exceptional customer service and build strong relationships with customers
  5. Meet or exceed set sales targets and appointment goals
Requirements
  • Prior experience in a similar role or in customer service is required
  • Excellent communication and organizational skills
  • Ability to work efficiently in a fast-paced environment
  • BASIC knowledge of automotive services and products
  • Proficient in using computers and experience with customer management software is preferred