Senior Guest Services Coordinator

4 days ago


Maynooth, Co Kildare, Ireland Kilkea Castle Hotel & Golf Resort Full time
About Us

We are Kilkea Castle Hotel & Golf Resort, a four-star hotel and golf resort located in Ireland. We pride ourselves on being a Great Place to Work and have been certified as such in 2024.

Job Details

The Assistant Front Office Manager will be responsible for ensuring that our high standards of customer service are maintained at all times. This includes assisting the Front Office Manager with all responsibilities of the front office department and managing and monitoring the employees to ensure guests receive prompt and courteous service.

Responsibilities
  • Assist the Front Office Manager with all responsibilities of the front office department.
  • Manage and monitor the employees to ensure guests receive prompt and courteous service.
  • Communicate expectations to team members through various channels.
  • Recruit and train new members of the front desk team.
Requirements
  • Experience in a similar role in a 3 or 4 star hotel is preferred.
  • A valid work permit for a minimum of 12 months is required.
  • Working knowledge of HotSoft or similar hotel software is an advantage.
  • Excellent problem-solving and leadership skills.
  • Punctuality in all aspects of work duties.


  • Maynooth, Co Kildare, Ireland Glenroyal Hotel & Leisure Club Full time

    Job Description:The role requires a high level of organization and attention to detail. The Front Office Manager must be able to multitask and prioritize tasks effectively. Excellent communication and interpersonal skills are essential for this role.We offer a range of benefits including complimentary gym membership, free tea and coffee, and paid annual...


  • Maynooth, Co Kildare, Ireland Kilkea Castle Hotel & Golf Resort Full time

    About Kilkea Castle Hotel & Golf ResortWe are a 140-bedroom resort set on 180 acres of landscape, gardens and ancient woodland. Our hotel is a tranquil oasis where guests can relax and unwind.Job OverviewThis is an exciting opportunity to join our team as a Guest Services Manager. As a key member of our management team, you will be responsible for ensuring...


  • Maynooth, Co Kildare, Ireland Kilkea Castle Hotel & Golf Resort Full time

    Kilkea Castle Hotel & Golf Resort is a luxurious retreat set amidst stunning natural beauty. Our award-winning hotel boasts a range of amenities, including a world-class spa, an 18-hole championship golf course, and a Michelin-starred restaurant.We are seeking a highly skilled and experienced candidate to join our Front of House Team as an Assistant Front of...


  • Maynooth, Co Kildare, Ireland TN Ireland Full time

    About the Role:Carton House, a world-renowned five-star resort, seeks a skilled Breakfast Supervisor to join our Food & Beverage team. This role presents an exceptional opportunity to work in a dynamic environment that values teamwork, inclusivity, and growth.As a Breakfast Supervisor, you will be responsible for delivering exceptional service that creates...

  • Night Team Supervisor

    20 hours ago


    Maynooth, Co Kildare, Ireland Westgrove Hotel Full time

    Company Overview: Westgrove Hotel is committed to delivering exceptional guest experiences and maintaining a reputation for excellence in hotel operations. Our teams work tirelessly to provide outstanding service, ensuring that every guest feels valued and cared for throughout their stay.Salary: Competitive salary package offered to successful applicants.Job...


  • Maynooth, Co Kildare, Ireland Glenroyal Hotel & Leisure Club Full time

    Glenroyal Hotel & Leisure Club is seeking a highly organized and customer-focused Reservations Coordinator to join our team.Main Responsibilities:Coordinating reservations and check-in/check-out processes for guestsProviding exceptional customer service and resolving any issues that may ariseWorking closely with the Front Office Team to ensure seamless...

  • Hotel Spa Coordinator

    5 hours ago


    Maynooth, Co Kildare, Ireland Kilkea Castle Hotel & Golf Resort Full time

    Kilkea Castle Hotel & Golf ResortA tranquil oasis nestled in the heart of Ireland, Kilkea Castle Hotel & Golf Resort offers a unique blend of luxury and relaxation. Our spa facility is designed to provide the ultimate retreat from the stresses of everyday life, featuring a range of treatments and services to promote physical and mental well-being.Job RoleThe...


  • Maynooth, Co Kildare, Ireland Kilkea Castle Full time

    About This RoleThe successful candidate for this Housekeeping and Accommodation Supervisor position will be responsible for providing clean and well-maintained bedrooms, bathrooms, corridors, public areas, and back-of-house spaces for all guests. They will also be accountable for ensuring that all staff have full knowledge of events, functions, or group...


  • Maynooth, Co Kildare, Ireland Burren Amber Full time

    Burren Amber is a luxury hotel that offers an unparalleled level of service to our discerning guests. We are seeking a highly skilled Operations Manager to lead our hotel team and ensure seamless service delivery.The ideal candidate will have a deep understanding of luxury hospitality operations, including guest services, food and beverage, housekeeping, and...


  • Maynooth, Co Kildare, Ireland Kilkea Castle Full time

    Role Overview:We are seeking an experienced Housekeeping Supervisor to join our team at Kilkea Castle Hotel.The successful candidate will be responsible for managing the housekeeping department, ensuring high standards of cleanliness and maintaining excellent customer service.Key Accountabilities:To oversee the daily operation of the housekeeping...


  • Maynooth, Co Kildare, Ireland The K Club Full time

    About The K ClubThe K Club is a unique leisure destination nestled in the Irish countryside, yet just a stone's throw from Dublin. Our 550-acre resort offers an array of career opportunities, allowing you to bring our trailblazing vision to life.As a dedicated and attentive Conference & Banqueting Supervisor, you will assist with food and bar service within...


  • Maynooth, Co Kildare, Ireland Kilkea Castle Hotel & Golf Resort Full time

    Role OverviewThe Senior Guest Services Coordinator will play a key role in ensuring that our guests receive exceptional service throughout their stay. This includes assisting the Front Office Manager with all responsibilities of the front office department and managing and monitoring the employees to ensure guests receive prompt and courteous...


  • Maynooth, Co Kildare, Ireland Glenroyal Hotel Leisure & Spa Full time

    Role Overview:This role is an excellent opportunity for a motivated and enthusiastic individual to join our team as a Reservations Agent. You will be responsible for handling all incoming reservations, responding to queries, and providing information about our hotel facilities and services. If you have excellent communication skills, a friendly telephone...


  • Maynooth, Co Kildare, Ireland The K Club Full time

    The K Club is a 5-star resort destination that prides itself on providing an exceptional guest experience. As a Senior Reservations Agent, you will play a critical role in ensuring that our guests have a memorable stay with us.Our resort offers a wide range of amenities and activities, including golf, spa, and fine dining options. We are seeking a highly...


  • Maynooth, Co Kildare, Ireland Advent Solutions Full time

    Join Our Team of ProfessionalsWe are seeking a highly skilled Clinical Services Coordinator to join our team at Advent Solutions. As a key member of our organization, you will play a vital role in ensuring the delivery of high-quality care and support services to individuals with intellectual disabilities.The RoleCoordinate and facilitate clinical services,...


  • Maynooth, Co Kildare, Ireland TN Ireland Full time

    We are looking for a skilled Support Service Coordinator to join our team at TN Ireland. As a Support Service Coordinator, you will play a key role in ensuring that our customers receive exceptional service and support.In this position, you will be responsible for facilitating the customer care journey from point of completion through to the end of the...


  • Maynooth, Co Kildare, Ireland FRS Recruitment Full time

    About the RoleWe are seeking a highly organized and motivated Executive Personal Assistant to join our team at FRS Recruitment. As a key member of our Senior Management Team, you will play a critical role in supporting the Chief Executive Officer in their daily activities, ensuring smooth administrative operations and effective communication across the...


  • Maynooth, Co Kildare, Ireland Glenroyal Hotel & Leisure Club Full time

    The Glenroyal Hotel & Leisure Club seeks a skilled and customer-focused Senior Hospitality Manager to join our team.Main Responsibilities:Efficiently manage check-in and check-out processes for guests, ensuring exceptional service and accuracy.Greet guests in a friendly and polite manner, anticipating their needs and providing solutions.Handle incoming calls...


  • Maynooth, Co Kildare, Ireland Burren Amber Full time

    Hotel Operations ManagerSalary: €60kLocation: KildareDuties & Responsibilities:Manage and coordinate all hotel departments (front office, housekeeping, food & beverage, etc.) to ensure they operate seamlessly.Ensure all departments are meeting operational standards and providing a consistent guest experience.Address any operational issues, guest...


  • Maynooth, Co Kildare, Ireland Camphill Communities Of Ireland Full time

    The Role of House Coordinator at Camphill Communities of IrelandThe House Coordinator is a critical position within our organization, responsible for ensuring the delivery of high-quality care and support to our residents. The successful candidate will be a seasoned professional with a proven track record in managing residential care services. They will be...