
Project Coordinator
1 week ago
As a key member of our team, you will play a pivotal role in supporting our operations by coordinating projects and delivering exceptional customer service to clients.
Key Responsibilities:
- Coordinate the placement of staff with clients across various sectors and record bookings on our system.
- Fulfill open shifts in a timely manner and collaborate effectively with staff and clients.
- Maintain regular communication with clients to provide feedback on their requirements and identify potential needs.
- Assist with employee queries to ensure prompt resolution.
- Evaluate staff compliance with company standards prior to placement with a client.
- Ensure payroll efficiency by following timesheet policy and procedural guidelines.
- Liaise directly with staff regarding payroll enquiries, collaborating with payroll and delivering query outcomes.
- Collaborate with Compliance and Training Departments to guarantee ongoing mandatory training requirements are fulfilled and compliance documentation is up-to-date.
- Work closely with the Business Development Manager to provide feedback and support staff and client planning.
- Maximize the utilization of internal systems and ensure all contact with clients and temps is accurately logged.
Requirements:
- A minimum of 1 year's experience in a similar role is required.
- Excellent interpersonal, communication, and follow-up skills are essential.
- The ability to listen, guide, and coordinate staff efficiently is crucial.
- Strong planning and organizational skills are necessary for success in this position.
- Effective prioritization and goal-oriented work habits are expected.
- Motivation and pride in one's work are key to achieving success in this role.
- Cultivating relationships with existing clients and building new client connections is vital.
- Proficiency in Microsoft Office is required.
- Commercial awareness and ability to work independently or as part of a team are essential qualities.
Benefits:
- Competitive financial and benefits packages are offered.
- Flexible working arrangements and smart working practices are supported.
- Health and wellbeing initiatives are in place to promote employee well-being.
- Opportunities for career development and progression are available.
- Further learning and development opportunities are provided.
- A vibrant sports and social club is available for employees to participate in.
Core Values:
- Customer focus is paramount.
- Accountability, responsibility, empowerment, effective communication, and respect are core values that guide our actions.
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