Hotel Reception Team Member

4 days ago


Dublin, Dublin City, Ireland Hendrick Hotels Limited Full time
Company Overview
We are Hendrick Hotels Limited, a unique street art hotel located in Dublin 7. Our goal is to provide an exceptional experience for every guest.

Job Description
We are seeking a Front of House Assistant to join our team. The successful candidate will have previous experience working in a hotel/food and beverage/reception environment and hold the correct working rights.

The ideal candidate will be responsible for ensuring the highest levels of customer satisfaction, while operating within the hotel brand guidelines. This includes preparing and serving food and drink items, processing payments, and providing excellent customer service.

Main Duties:
* Working a range of flexible shifts both midweek and weekend, early and late
* Ensuring guest needs are met and expectations exceeded
* Preparing and serving a range of food and drink items
* Processing payments in line with hotel policy
* Receptionist duties including check-in and out, answering telephones, helping with guest queries
* Prioritising and ensuring all guest queries are handled promptly and efficiently

Benefits Include:
* Employee Assistance Programme
* Discounted hotel room rates at Tifco Hotel Group properties
* Cycle to work scheme

Required Skills and Qualifications:
* Previous experience working in a hotel/food and beverage/reception environment
* Excellent communication skills
* Ability to work well under pressure



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