
Store Operations Lead
2 days ago
At the heart of our retail operations lies a vital role: Store Assistant Manager. We're on a mission to create exceptional customer experiences, and we need your expertise to make it happen.
Key Responsibilities:
As a Store Assistant Manager, you will be responsible for leading by example, inspiring the sales team with a clear vision, and supporting business strategy through effective teamwork across departments. You'll also be tasked with communicating effectively, remaining calm under pressure, and driving positive change within the team.
Additional Duties:
- Assist in hiring, onboarding, and developing staff to ensure a high-performing team.
- Identify training needs and foster growth opportunities for team members.
- Provide constructive performance feedback and recognize outstanding work.
Commercial Acumen:
- Stay up-to-date on store performance, sharing sales targets and results with the team.
- Collaborate with colleagues to identify risks and areas for improvement, ensuring seamless solutions are implemented.
- Monitor competitor activity and provide valuable insights to inform business decisions.
Brand Ambassadors:
- Embody the brand's values, delivering exceptional customer service and promoting a memorable experience.
- Upsell and add-on products to drive sales growth, turning inquiries into sales opportunities.
Operations Excellence:
- Support store operations, maintaining visual standards and store cleanliness according to brand guidelines.
- Ensure daily banking and administrative tasks are completed accurately and efficiently.
Stock Management:
- Maintain accurate stock records, manage deliveries, and minimize stock loss.
- Implement effective loss prevention measures to safeguard inventory.
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2 days ago
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