
Store Operations Coordinator
1 day ago
Job Overview
- Our team is seeking a highly skilled and customer-focused individual to join our store operations department.
- This role involves working collaboratively with fellow staff members to provide exceptional service to customers, ensuring timely and courteous interactions at all times.
- Key responsibilities include developing and maintaining product knowledge in assigned areas of responsibility, monitoring stock levels daily/weekly, communicating proactively with trade buyers, and reporting stock outs or damaged goods promptly.
- Additionally, this role requires compliance with security procedures regarding stock, keys, and documentation, as well as assisting with outward deliveries, ensuring accurate assembly, marking, and preparation of goods for transport.
- The ideal candidate will possess excellent communication skills, be flexible, and have a strong knowledge of building materials.
Responsibilities:
Core Responsibilities- Deliver exceptional customer service by engaging with customers, responding to inquiries, and resolving issues in a timely and professional manner.
- Maintain accurate records of stock movements, including receipt and dispatch of goods, and report any discrepancies to the relevant authorities.
- Develop and maintain a thorough understanding of products, including their features, benefits, and applications, to effectively communicate with customers and colleagues alike.
- Work closely with supervisors to identify opportunities for process improvements and implement changes to enhance efficiency and productivity.
Required Skills:
Key Qualifications- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- A strong knowledge of building materials, including their properties, applications, and uses.
- Flexibility and adaptability, with the ability to respond to changing situations and priorities.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Benefits:
What We Offer- A competitive salary and benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional growth and development, including training, mentoring, and career advancement.
- A dynamic and supportive work environment, with a focus on teamwork, collaboration, and open communication.
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