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Service Delivery Manager Position

1 week ago

Dublin, Dublin City, Ireland Evad Technology Group Full time

About the Role

We are seeking a highly skilled Service Delivery Manager to join our team at Evad Technology Group. This is an exciting opportunity for someone who is passionate about delivering exceptional service and driving business growth.

Key Responsibilities:

  • Leadership and Management: Provide leadership and guidance to your team, ensuring they have the skills and resources needed to succeed.
  • Client Relationships: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
  • Business Development: Identify opportunities for growth and develop strategies to drive revenue and profitability.
  • Operational Management: Oversee day-to-day operations, ensuring efficient delivery of services and effective management of resources.
  • Performance Management: Monitor and evaluate team performance, identifying areas for improvement and implementing changes as needed.

Requirements:

  • Experience: 10+ years of experience in managing people, teams, and operational roles.
  • Industry Knowledge: Proven experience in the Managed Service Provider (MSP) industry.
  • Skills: Excellent communication, decision-making, and leadership skills, with the ability to influence others.
  • Culture Fit: Strong fit with our company culture, values, and mission.