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Retail Operations Coordinator

2 weeks ago

Dublin, Dublin City, Ireland Holland And Barrett Full time

About Our Team

\Our team is made up of passionate and dedicated individuals who are committed to delivering exceptional customer service and driving sales growth. We're a collaborative and supportive team that values open communication, innovation, and creativity. As a Deputy Retail Manager, you'll be part of a dynamic and fast-paced team that's always looking for new ways to improve and succeed.

Job Description

\As a Deputy Retail Manager, you will support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll partner with the Store Manager to build a high-performing team by recruiting, coaching, training, and setting clear expectations. You will act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans, and ensure full compliance with health and safety.

Key Responsibilities

\* Develop and implement strategies to improve sales performance and customer engagement
* Lead and motivate the team to deliver excellent customer service and meet sales targets
* Manage stock levels and ensure accurate inventory reporting
* Collaborate with the Store Manager to create and execute store promotions and events
* Maintain a safe and healthy work environment that adheres to company policies and procedures

Requirements

\To be successful in this role, you will need:
1. Previous retail experience with a proven track record of driving sales growth and improving customer satisfaction
2. Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team
3. Strong analytical skills, with the ability to interpret sales data and make informed decisions
4. Ability to work under pressure and handle challenging situations in a fast-paced retail environment
5. Confidence, drive, and enthusiasm for delivering exceptional results

Benefits

\We offer a range of benefits to support your physical and mental wellbeing, including access to our employee assistance programme, discounts on our products, and opportunities for career development and progression.