Operations Manager
5 days ago
At STERIS, we strive to create a healthier and safer world by providing innovative solutions in healthcare and life sciences.
Job SummaryThis is a key role that involves supervising a team of Operators within the EO site, overseeing day-to-day operations, and ensuring adherence to safety, quality, and customer demands. The position will supervise, train, and develop team members to maintain work instructions up to date in line with global, local, and customer requirements.
Duties- Safety:
- Conduct daily inspections of site physical conditions and observe staff to ensure safe practices are being adhered to.
- Evaluate strict adherence to site security standards.
- Ensure all PPE standards are maintained and available to team members.
- Participate actively in plant risk assessments.
- Drive and monitor 5's standards throughout the site.
- Ensure 5s audits are completed in line with due dates and escalated where required.
- Log unsafe acts/conditions and Safety observations to the appropriate system.
- Execute safety investigations as needed.
- Quality:
- Report process deviations, quarantine product, clearly identify, and investigate in a timely manner.
- Complete batch records (run files) according to Work Instructions and GMP requirements before transferring to the Quality team for release.
- Maintain and continually improve site Quality standards.
- Execute Process Controls as per Work Instruction.
- Cost:
- Review and monitor plant downtime and non-adherence to schedule, highlighting suggestions for improvements.
- Escalate operational related downtime/non-adherence to the schedule.
- Manage consumable stock process, replenishing stock to ensure monthly stock takes are conducted and stock levels are maintained.
- Delivery:
- Process products in line with Customer expectations and meet processing parameters outlined in the Customer Specific Procedures (CSP).
- Segregate and store products accordingly, maintaining storage requirements.
- KPIs:
- Oversight of SQDC counter measures, reporting target dates.
- Monitor and communicate schedule adherence.
- Oversee continuous improvement initiatives/activities within the department.
- Lead the 5S audit action program.
- Participate in site process mapping and gemba walks.
- People:
- Motivate and develop a team capable of covering required tasks, ensuring standards are maintained and overtime is minimized.
- Create Individual employee development plans, provide coaching, training, Performance Management- annual goal setting & reviews (GPS), Supervise disciplinary action, Labour forecasting, planning, interview/selection, temporary staffing, & Overtime.
- Foster a proactive culture empowering team members to deliver company values of ACHIEVEMENT, INNOVATION, INTEGRITY, and ACCOUNTABILITY.
- Formalize performance-related reviews and escalate where necessary.
- Schedule, record, and appraise each team member annually, setting localized objectives for succession planning and continuous improvement.
- Monitor break times to ensure adherence.
- Supervise the day-to-day people plan, monitoring holidays and sickness in line with local performance targets, ensuring adequate processing cover.
- Carry out reasonable management requests.
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