Inbound Call Center Agent
6 days ago
In this exciting role as a Telesales & Customer Service Representative, you will have the opportunity to make a real difference in the lives of our customers. Your primary responsibility will be to handle high-volume calls and emails, providing expert support and guidance to help customers overcome any challenges they may be facing.
You will work closely with colleagues to identify and resolve customer complaints and issues efficiently, ensuring that all interactions are handled with empathy and sensitivity. A key aspect of this role is meeting performance targets, including SLAs, which will require you to be proactive and results-driven. Additionally, you will be responsible for maintaining accurate records and adhering to regulatory requirements.
To excel in this position, you will need to possess excellent communication and interpersonal skills, with the ability to think critically and work well under pressure. Experience in customer service or a related field is highly desirable, as is a background in sales or telemarketing. If you are a motivated and enthusiastic individual looking for a new challenge, we would love to hear from you.
-
Call Centre Agent
3 weeks ago
Dublin, Dublin City, Ireland Eden Recruitment Full timeOn behalf of our client in Dublin we are hiring professional and customer-oriented Call Centre Agents to join our their team. The successful candidate will be responsible for handling inbound and outbound calls, providing exceptional service to clients, resolving inquiries, and assisting with claims processing. Key Responsibilities: Handle a high volume of...
-
Customer Call Centre Agent
2 weeks ago
Dublin, Dublin City, Ireland Denis Mahony Ltd. Full timeCustomer Call Centre Agent - Denis Mahony Ltd. KilbarrackJob Title: Customer Call Centre AgentReports to: Aftersales ManagerDate: January 2025Job Purpose:The Denis Mahony Motor Group was founded in 1963 on Glasnevin Hill, Dublin 11. Since then, the group has transformed itself into one of the leading motor retail groups in Ireland.The group has branches in...
-
Customer Call Centre Agent
1 day ago
Dublin, Dublin City, Ireland Denis Mahony Ltd. Full timeCustomer Call Centre Agent - Denis Mahony Ltd. KilbarrackJob Title: Customer Call Centre AgentReports to: Aftersales ManagerDate: January 2025Job Purpose:The Denis Mahony Motor Group was founded in 1963 on Glasnevin Hill, Dublin 11. Since then, the group has transformed itself into one of the leading motor retail groups in Ireland.The group has branches in...
-
German Inbound Customer Care Agent
5 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeAre you looking for a new challenge?Originally from Germany, studied in the Netherlands, now myself living in Ireland, I am recruiting for a German Inbound Customer Care Agent (Work from Home / Remote).Perfect for someone with a little bit of Customer Contact experience, let's say from Hospitality or RetailYour new challengeYou will solve issues from...
-
Telesales Agent
3 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeTELESALES AGENT We're looking for a candidate that is highly target driven with strong experience working with sales or retention preferably in a Utilities industry. Our workplace is fast-paced and innovative.We believe in employee progression and recognising performance; we enjoy working hard, smart and having fun. Your New Role Responsibilities: Daily...
-
Service Excellence Agent
5 days ago
Dublin, Dublin City, Ireland Flogas group Full timeAbout the Job:We are seeking a highly motivated and organized individual to join our Customer Service Team as a Customer Service Agent. In this role, you will be responsible for delivering exceptional customer service, managing customer calls, and collaborating with internal departments.Main Responsibilities:Provide exceptional customer service, ensuring...
-
Administrator (Call Agent)
2 weeks ago
Dublin, Dublin City, Ireland VHI Health and Wellbeing DAC Full timeRole Title: Administrator (Call Agent) Role Location: Old Naas Road Company: Vhi Health and Wellbeing Dac A full-time and permanent position has arisen within Vhi for Administrator role, the Administrator will provide excellent administrative support to the dedicated Vhi Swiftcare Clinic/Clinical Call Centre. The administrator will work across a 7 day roster...
-
Telesales Agent
4 weeks ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeTELESALES AGENTWe're looking for a candidate that is highly target driven with strong experience working with sales or retention preferably in a Utilities industry.Our workplace is fast-paced and innovative. We believe in employee progression and recognising performance; we enjoy working hard, smart and having fun.Your New Role Responsibilities:Daily inbound...
-
Call Center Performance Manager
24 hours ago
Dublin, Dublin City, Ireland Allianz Popular SL. Full timeJob SummaryThis is an exciting opportunity to join our team as a Call Center Performance Manager. In this role, you will play a crucial part in ensuring a well-organized and productive workforce, balancing operational needs with employee satisfaction to contribute to the success of the company and enhance customer experience.Key AccountabilitiesIntraday...
-
Reservations Agent
3 weeks ago
Dublin, Dublin City, Ireland Slieverussell Full timeJoin to apply for the Reservations Agent role at Slieve Russell Hotel Golf & Country Club.We are looking for a Reservations Agent to join our teamA little about the role: You will be assisting and supporting the team taking reservations calls and email enquiries to the hotel for bedroom bookings. This role will involve delivering a high level of customer...
-
Newskies Help Desk Agent
1 day ago
Dublin, Dublin City, Ireland Ryanair Ltd. Full timeRyanair are now hiring for a Newskies Help Desk Agent to join Europe's Largest Airline Group.This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests within the next 10 years.The role of a Newskies agent is to assist finance, ground operation, airports, call centers etc to ensure smooth running of the Ryanair...
-
Inbound Success Specialist
6 days ago
Dublin, Dublin City, Ireland Hubspot Full timeKey Responsibilities:Manage high volumes of product and sales-related queries from our inbound channelsIdentify best next steps or resources to assist customers and usersConduct consultative pre-qualification of prospects for HubSpot's sales process via phone and live chatSchedule discovery calls for assigned Account ExecutivesWhat We Offer:We offer a...
-
Inbound Sales Professional
7 days ago
Dublin, Dublin City, Ireland Asana Full timeWe are seeking a highly skilled Inbound Sales Development Representative to join our EMEA Sales team. This is a great opportunity to learn the fundamentals of sales and work with a product-centric team perfecting a newer and more profitable technology sales engine.About the RoleAs an SDR, you will engage with existing and new contacts using outreach emails,...
-
Newskies Help Desk Agent
2 weeks ago
Dublin, Dublin City, Ireland Ryanair Full timeRyanair are now hiring for a Newskies Help Desk Agent to join Europe's Largest Airline Group.This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests within the next 10 years. The role of a Newskies agent is to assist finance, ground operation, airports, call centers etc to ensure smooth running of the Ryanair...
-
Call Centre Agent
4 weeks ago
Dublin, Dublin City, Ireland hays-gcj-v4-pd-online Full timeYour new role Your new role will be to provide an excellent level of customer service over the phone and to assist and provide solutions to any issue which may arise by taking the appropriate action and ensuring that every customer's experience on the phone is as streamlined and efficient as possible. You will receive extensive training when you start, you...
-
Dublin Cosmetic Dental Sales Agent
1 day ago
Dublin, Dublin City, Ireland TN Ireland Full timeDublin Cosmetic Dental Sales Agent OpportunityWe are seeking a skilled Cosmetic Dental Sales Agent to join our team in Dublin. As a key member of our sales team, you will be responsible for driving sales growth and meeting customer acquisition targets.Your role will involve working closely with our marketing agency to generate leads and convert them into...
-
Customer Service Representative
24 hours ago
Dublin, Dublin City, Ireland Denis Mahony Ltd. Full timeJob OverviewThe Denis Mahony Motor Group is a leading motor retail group in Ireland, with branches in Kilbarrack and the Exit 5, M50. Our company has a portfolio of renowned car franchises such as Toyota & Lexus and the aftersales agents for Mercedes-Benz.We are committed to providing a quality service to our customers at all times, driven by our...
-
Retention Sales Agent
4 days ago
Dublin, Dublin City, Ireland PhoneWatch Full timeKey ResponsibilitiesThe Customer Loyalty Agent will be responsible for conducting outbound calls with existing customers to promote PhoneWatch values and services.The agent will also be required to:Build rapport and engage in conversations with customers to reduce churn.Handle objections confidently and provide solutions to customer queries.Work in line with...
-
Customer Service Agent
5 days ago
Dublin, Dublin City, Ireland Flogas group Full timeJoin to apply for the Customer Service Agent role at Flogas Ireland.About the role:Our energy division is now welcoming applications from experienced customer service professionals seeking a new opportunity in a thriving department. Working as part of a busy Customer Service team, you will be the first point of contact for all inbound customer related...
-
Turkish Quality Assurance Expert
2 days ago
Dublin, Dublin City, Ireland Wipro Technologies Full timeJob OverviewWe are seeking a highly motivated and experienced Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of service provided by our call center agents.Key Responsibilities:Performing audits and evaluations to ensure quality of serviceProviding feedback and coaching to...