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Customer Support Expert

3 weeks ago

Galway, Galway, Ireland CPL Full time

CPL is recruiting a Customer Support Expert to join their team in Galway. This role involves building strong business relationships with new and existing clients, collaborating with internal and external teams to provide exceptional customer service, and handling customer requests and inquiries efficiently via various channels.

Key Responsibilities:
  • Develop and maintain long-term customer relationships
  • Collaborate with internal teams to ensure seamless service delivery
  • Provide timely and effective solutions to customer queries
  • Identify opportunities for process improvements and contribute to their implementation

The ideal candidate will possess previous experience in a customer-facing role, excellent communication and organizational skills, and a flexible attitude. Experience working with multinational organizations is an asset. The successful candidate will be passionate about delivering top-notch customer service and eager to learn and grow with the company.

CPL is committed to fostering a dynamic and supportive work environment that values innovation, teamwork, and employee development. If you are a motivated and customer-focused professional looking for a new challenge, please consider this opportunity.