Retail Business Administrative Assistant

1 week ago


Galway, Galway, Ireland beBeeAdministration Full time €28,000 - €40,000
Administrative Role Overview

This family-owned retail business is seeking an Office & Customer Support Administrator. This role combines day-to-day administration with a strong focus on accounts and customer support.

Main Responsibilities:

  • Customer Interaction:
    • Answer incoming calls, take messages, and direct queries to the appropriate team members.
    • Act as a point of contact for suppliers, customers, and visitors.
    • Take account payments over the phone in a professional and secure manner.
  • Accounts and Administration:
    • Issue customer invoices and process supplier invoices.
    • Support with the preparation of monthly accounts and reporting.
    • Carry out general office duties including filing, photocopying, and maintaining records.
  • Retail Support:
    • Process online sales orders, preparing paperwork for dispatch.
    • Liaise with couriers to ensure timely collections and deliveries.
    • Provide occasional support with in-store promotions and social media updates.
  • Operational Support:
    • Assist management with day-to-day operational and administrative needs.
    • Contribute to the smooth running of a busy, fast-paced family business.

Candidate Requirements:

  • Previous experience in an administrative role with a solid focus on accounts.
  • Confident in issuing invoices, taking payments, and performing reconciliations.
  • Strong IT skills, including Microsoft Excel, Word, and Outlook.
  • Excellent communication skills with a professional phone manner.
  • Strong organisational skills with the ability to prioritise tasks effectively.
  • Comfortable working independently as well as in a small, supportive team.
  • Flexible and proactive, with a practical, problem-solving approach.

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