Distributed Systems Expert

3 days ago

Dublin, Dublin City, Ireland beBeeData Full time €85,000 - €118,000
About This Role

MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations to build, scale, and run modern applications using our industry-leading developer data platform, MongoDB Atlas.

Technical Services Engineers use exceptional problem-solving and customer service skills to advise customers and solve complex MongoDB problems. They are experts in the entire MongoDB ecosystem, including database servers, drivers, cloud, and infrastructure services like Atlas and Cloud Manager.

Our engineers combine MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to help customers succeed with MongoDB.

Main Responsibilities
  • Work alongside large customers to resolve complex challenges, such as architecture, performance, recovery, security, and more.
  • Be an expert resource on best practices for running MongoDB at scale.
  • Advocate for customers' needs by interfacing with product management and development teams.
  • Contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
What You Need To Succeed
  • Strong technical experience in systems administration, distributed systems, network administration, database architecture, data architecture, or performance tuning.
  • Excellent communication skills, both written and verbal.
  • Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills.
  • Ability to think on your feet, remain calm under pressure, and solve problems in real-time.
  • Desire and ability to rapidly learn new technical skills.
  • Strong teamwork and willingness to seek help when required.

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