Data Center Operations Specialist

2 days ago


Dublin, Dublin City, Ireland Amazon Full time
About AWS Infrastructure Services

AWS Infrastructure Services is responsible for designing, planning, delivering, and operating all AWS global infrastructure.

Our team supports all AWS data centers and ensures the continuous availability of our customers' critical applications.

We collaborate with various teams across AWS to deliver high standards for safety, security, and operational performance while providing scalable capacity at minimal costs for our customers.

The Data Center Engineering Operations (DCEO) Team is a vital part of AWS Infrastructure Operations organization, supporting the rapid growth of our business and customers 24/7.

We strive to maintain critical facility infrastructure and ensure operational excellence in aspects such as safety, security, availability, productivity, capacity, and efficiency.

Job Responsibilities
  1. Serve as the primary point of contact with Colocation providers' technical and facility teams to address day-to-day operational requirements within Availability Zones.
  2. Supervise on-site Colocation providers and respective contractors to ensure compliance with established practices, procedures, and local legislation.
  3. Manage Colocation suppliers to conduct routine maintenance and respond to emergency services for critical systems.
  4. Generate change management requests and incident management tickets for Data Center facilities.
  5. Engage in non-office on-call responsibilities and respond promptly to emergency situations or incidents.
  6. Collaborate with Colocation providers and contractors to resolve infrastructure engineering issues and conduct root cause analysis for operational issues.
  7. Maintain accurate and up-to-date Data Center infrastructure inventory through related matrices and internal dashboards.
  8. Lead new build and expansion projects to improve operations efficiency, including design, implementation, and commissioning phases.
Requirements

BASIC QUALIFICATIONS:

  • Holds a diploma, undergraduate degree, or above in any engineering-related discipline with minimum 3 years of relevant work experience in facility management and operating/maintaining infrastructure equipment in critical facilities.
  • Proficient in comprehending either mechanical or electrical systems.
  • Proven experience in major facilities incident management and proficient bi-lingual verbal and technical written communication skills.
Preferred Qualifications

PREFERRED QUALIFICATIONS:

  • Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or relevant discipline.
  • Experience with operation and maintenance of data centers or mission Critical facility management for large enterprises or large Colocation providers.
  • License holder on Level C technician for interior wiring work or above.
  • Proficient English communication skills –TOEIC 650+ or equivalent.


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