Automotive Administrative Specialist

1 day ago

Dublin, Dublin City, Ireland beBeeBodyshop Full time
Job Opportunity

We are seeking a skilled professional to join our team in the role of Bodyshop Administrator.

The successful candidate will be responsible for processing all damages requiring bodyshop assessment and repair, ensuring vehicle downtime aligns with key performance indicators (KPIs), and maintaining no more than 2% of the Dublin fleet in bodyshop at any time.

Key Responsibilities
  • Take additional images of damaged vehicles as required for damage pack inclusion.
  • Upload damage packs to shared drive/damage fleet.
  • Perform quality checks on vehicles returning from repairs.
  • Notify Workshop Manager of QC outcomes for repair acceptance or failure.
  • Manage and monitor vehicles in bodyshop.
  • Manage damage packs to satisfy documentation requests.
  • Be the point of contact for Service Department and other departments for queries and support.
  • Provide training support to satellite branches as needed.
  • Liaise with Asset Department for vehicle collection/movements, advising if vehicles are drivable or require recovery.
  • Ensure job cards are raised timely and CAP is updated.
  • Update internal and external customers on repair progress.
  • Handle emails and correspondence as required.
  • Maintain daily communication with external bodyshop.
  • Conduct weekly and monthly fleet audit reporting.
  • File documentation appropriately.
Requirements
  • Leaving Certificate including Maths & English or equivalent.
  • Basic knowledge of vehicle panels and maintenance.
  • Experience in a bodyshop at any capacity.
  • Proven track record of delivering excellent customer service and relationship building.
  • Strong verbal and written communication skills.
  • Ability to work under pressure with a strong work ethic.
  • Proficient in Microsoft Office.
  • Self-motivated with excellent organizational skills.
  • Enthusiastic with a positive attitude.
  • Team player with adaptability to change.
  • Experience in vehicle rental or motor industry preferred.
  • Experience in body shop, warranty, or workshop roles desirable.
  • May suit an apprentice mechanic or panel beater interested in an administrative role.
What We Offer
  • Competitive salary.
  • 23 days holidays plus a day for your birthday.

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