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Automotive Support Professional

1 week ago

Carlow, Ireland Boland Carlow Ltd Full time

Boland Carlow Ltd are a premier dealership prioritising customer experience as our business continues to grow. We require an experienced front-of-house professional to ensure our Reception Area is efficiently managed, and customers receive exceptional service.

Key Responsibilities:

  • Managing the Reception Area
  • Greeting customers and dealing with their queries
  • Dealing with incoming calls - keeping a log of all customer enquiries
  • Processing Sales Orders
  • Maintaining a filing system
  • Preparing customer invoices
  • Ordering supplies such as Tea, Coffee, and stationery
  • Recording Fuel costs and updates of same
  • Assisting Dealer Principal and Department Managers with ad hoc reports

Required Skills and Qualifications:

  • Previous experience in a similar 'front of house'/admin role
  • Excellent communication and interpersonal skills
  • Ability to understand, anticipate and meet customer needs
  • Efficiency with good organisational skills and attention to detail
  • Professional, courteous manner at all times
  • Flexibility in your approach to work
  • Ability to work well as part of a team
  • Previous experience with Microsoft Office and familiarity with CRM software desirable but not essential