IT Career Development Opportunity

4 days ago

Dublin, Dublin City, Ireland beBeeServicenow Full time €50,000 - €85,000

Explore a career opportunity as a ServiceNow Administrator.

Job Description:

This role is perfect for an early-career IT professional looking to develop skills in ServiceNow administration, development, and integration. You will contribute to global digital transformation initiatives in AI, application modernisation, and data-driven service management.

Key Responsibilities:
  • Assist with the configuration and customization of ServiceNow modules, including ITSM, ITOM, SAM, BCM, SecOps, and others.
  • Perform platform administration tasks such as user and role management, permissions, and maintenance.
  • Develop and maintain catalog items, workflows, business rules, UI policies, and scripting (server/client-side).
  • Participate in Agile ceremonies and contribute to backlog grooming, sprint planning, and reviews.
  • Assist in troubleshooting incidents and resolving issues within the platform.
  • Collaborate on integration activities using REST APIs and other technologies.
  • Support testing, documentation, and deployment of ServiceNow features and upgrades.
  • Stay current with platform releases and ServiceNow best practices.
Requirements:
  • 1-3 years of experience in IT support, system administration, or application development.
  • Exposure to ServiceNow (through training, certifications, internships, or hands-on projects).
  • Basic scripting knowledge (JavaScript, Glide).
  • Understanding of ITIL principles and service management workflows.
  • Excellent problem-solving, communication, and documentation skills.
  • Proactive attitude with a willingness to learn and grow.
  • Agile/SCRUM exposure is beneficial.
  • ServiceNow CSA certification (or working toward it) is preferred.
  • Familiarity with REST APIs, JSON, and enterprise integration concepts is advantageous.

This is an exciting opportunity to develop your skills in ServiceNow administration, development, and integration while contributing to global digital transformation initiatives. If you have a passion for IT and are looking to develop your career, this could be the perfect role for you.

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