Customer Service Representative

2 days ago


Limerick, Limerick, Ireland Campion Insurance Full time

Campion Insurance part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with comprehensive solutions to all their insurance needs, ranging from home and motor insurance to complex commercial business packages.

The following opportunity has arisen in our Limerick branch:

Job Summary

We are seeking to recruit a Customer Service Representative for our Personal Lines team in our Limerick office. The role will consist of managing existing client relationships by servicing a renewal book of car, home, and van policies. Cross sales referrals for both Life & Pensions and Health arms of our business are expected.

Main Responsibilities
  • Achieving Renewal Income Retention targets through exceptional customer service and relationship management.
  • Generating leads through cross-selling of Life & Pensions & Health products, maximizing revenue opportunities.
  • Identifying and pursuing new business leads for General Personal Lines & Commercial Departments.
  • Maintaining the highest standards of customer satisfaction and delivering excellent service.
  • Ensuring compliance with regulatory requirements and maintaining a culture of integrity.
Requirements
  • CIP or APA Personal General Insurance qualification.
  • Desirable: RELAY software experience and proficiency in Microsoft Office.
  • Strong interpersonal and communication skills, with a professional style and attitude.


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