Customer Service Representative
2 days ago
At Lidl, our goal is to create a fantastic customer journey for every shopper.
Company OverviewWe are committed to delivering excellent service and ensuring that our stores are always fully stocked with award-winning products.
Salary and BenefitsOur competitive salary system ensures pay equality across all positions, with hourly rates ranging from €15.10 to €17.40 after three years of service.
You'll also receive unsocial hours pay, flexible payment options, 20 days' holiday per annum, company pension after one year, and opportunities for career development.
Job DescriptionAs a Customer Assistant, you will interact with customers in a pleasant, friendly, and helpful manner, ensuring stock loss controls are followed and maintaining store and external cleanliness standards.
You'll also assist in the stock count process, manage waste correctly, and help maintain a welcoming environment for our customers.
Your day will be varied, with tasks including restocking shelves, serving customers on the tills, and helping with queries on the shop floor.
Shift patterns may include morning, middle, or late shifts, with different responsibilities each day.
Required Skills and QualificationsTo succeed in this role, you'll need a can-do attitude, excellent customer service skills, and a willingness to go the extra mile for our customers.
You should be responsible, reliable, and enjoy working in a fast-paced environment.
Previous experience in a customer-facing role is preferred but not essential if you have the right attitude.
BenefitsAt Lidl, we value our employees and offer a range of benefits to support their well-being and career development.
These include Circle K and Private Health Insurance discounts, Bike to Work Scheme, Mobile and broadband discounts with Three network, and more.
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