Customer Experience Representative

4 days ago


Dublin, Dublin City, Ireland AllSaints Full time
Job Description

As a Customer Experience Representative at AllSaints, you will play a key role in providing an exceptional customer experience in our Arnotts, Dublin store. You will be responsible for styling customers in our latest collections, sharing your detailed product knowledge, and providing them with an exceptional brand experience.

You will actively maintain the store's aesthetic, ensuring that product is readily available for customers and that floor sets and standards are upheld at all times. Stock replenishment, deliveries, and digital orders will become part of your day-to-day, while utilizing our digital tools to support a positive customer journey.

You will handle and respond to first-line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.



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