Client Service Expert

3 days ago

Dublin, Dublin City, Ireland beBeeInsurance Full time €45,000 - €60,000
Expert Insurance Advisor Wanted

We seek an experienced professional to deliver exceptional insurance services.

The ideal candidate is collaborative, yet comfortable with autonomy.

This role offers the flexibility to work virtually and from a London office.

Our organisation prioritises inclusive decision-making for global success.

As an Insurance Client Service Advisor, key responsibilities include:

  • Collaborating with servicing teams to provide top-tier service to assigned clients.
  • Working with offshore teams to deliver policy documents and invoices within set timeframes.
  • Attending meetings with clients, underwriters, and colleagues to understand client needs and specialise in Professional Indemnity, Management Liability, and Cyber Insurance.
  • Contributing to the formulation and formatting of Service Plans, Renewal Reports, Presentations, and other client documents.
  • Communicating terms of settlement, ensuring premiums are debited and maintaining credit control standards.
  • Liaising with broking colleagues in the Global Broking Centre and wider network.
  • Resolving problems and seeking assistance when necessary.
  • Complying with regulatory standards by updating Aon systems and maintaining accurate documentation.
  • Identifying revenue development opportunities and recommending improvements to the Client Manager.
Differentiate Your Career

Our team has extensive knowledge and experience providing services to professional service firms' risk.

Our clients include law, accounting, design, construction, and consulting firms.

Succeed With Us

To thrive in this role, you'll need:

  • Relevant technical knowledge gained in the commercial insurance industry.
  • Understanding of market dynamics.
  • Excellent oral and written communication skills.
  • Proficiency in Microsoft systems including Word and Excel.
  • Adaptability, focus, and self-discipline.
  • Ability to positively engage clients.
  • Teamwork and personal development mindset.
  • Efficient working within structured processes.
  • Decision-making and problem-solving skills.
  • Coordinating activities within cross-functional teams.
  • Insurance industry IT system proficiency.
  • Engagement with outsourced parties.
  • Regulatory compliance.
  • Aon product knowledge would be beneficial but not essential.
  • ACII or willingness to work towards this certification.
Support for Our Colleagues

Alongside our comprehensive benefits package, we foster an inclusive workforce and encourage agile working styles.

Two 'Global Wellbeing Days' per year allow you to focus on yourself.

Our continuous learning culture helps you achieve your fullest potential.

Aon values an innovative and inclusive workplace where all colleagues feel empowered.

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