Gifting Innovation Director

2 weeks ago


Dublin, Dublin City, Ireland &Open Full time

About &Open:

We're redefining corporate gifting, focusing on less waste and more impact. Our post-Series A Irish start-up is in high growth mode, working with notable clients such as Airbnb, Intercom, and Etsy.

As a Senior Product Manager at &Open, you will drive strategic product direction across our global gifting platform while maintaining a holistic view of our product ecosystem.

Job Description

This role involves developing and maintaining a quarterly product roadmap with key stakeholders, leading impact vs. effort prioritisation across multiple product initiatives, and identifying strategic opportunities to align product development with broader business goals.

Key Responsibilities

  • Strategic Leadership: Develop and maintain a comprehensive product roadmap, lead impact vs. effort prioritisation, identify strategic opportunities, and ensure cohesive product development.
  • Program Management: Oversee timeline management, partner with Engineering and Project teams to proactively identify risks and maximise resource utilisation and impact, drive critical decision-making around project trade-offs and timeline adjustments, and communicate project status and impacts to the Leadership team.
  • Cross-functional Leadership: Champion product thinking across the organisation, drive alignment and consensus across diverse teams and stakeholders, foster collaborative relationships between product, engineering, design, and business teams.
  • Product Excellence: Create clear product strategy documentation, lead product discovery and refinement processes, balance short-term customer needs with long-term strategic objectives, align product roadmap priorities to commercial impact, design and execute integration strategies that solve complex customer workflow challenges, and maintain deep expertise in market trends, competitive landscape, and customer needs.
  • Stakeholder & External Relations: Own relationships with key external teams, communicate roadmap and strategy, coordinate launch strategies across multiple departments, direct the creation of presentation materials and documentation for various audience levels.
  • Process Optimisation: Guide the Product and Design team in documentation and reporting best practices, maintain frameworks for feature request evaluation and prioritisation, define success metrics across multiple product initiatives, drive data-informed decision-making across the product organisation, and communicate product data to the Leadership team and across the business.

Requirements

  • 5+ years of product management experience
  • Proven track record of leading complex product initiatives from conception to launch
  • Strong strategic thinking and analytical capabilities
  • Excellent communication and presentation skills
  • Experience with agile methodologies and cross-functional team leadership
  • Desire to work in a lean, fast-paced environment where priorities may shift quickly
  • A track record of driving alignment across diverse stakeholder groups
  • Exceptional customer-interfacing skills with experience gathering customer feedback and translating it into actionable problems and product improvements.
  • Experience designing and implementing API integrations and workflow automations in SaaS products
  • Understanding of how integrations drive customer value through streamlined workflows and process automation
  • Experience with B2B SaaS and Marketplace business models is preferred

What We Offer

  • Competitive Salary
  • Hybrid Working Model
  • Company Pension
  • Healthcare cover
  • 25 days Annual Leave + 2 Company Days
  • Maternity and Paternity Paid Leave
  • Exciting experience in a fast-paced start-up environment


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