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Technical Solutions Engineer

1 week ago

Dublin, Dublin City, Ireland Amazon Full time
About the Team

Our AWS Support Engineering team is a customer-facing global organization that provides technical support to our customers as well as our internal teams. We operate on a follow-the-sun model, assisting a global list of companies and developers who are taking advantage of a growing set of services and features to run their mission-critical applications.

We are a dynamic and innovative team that is passionate about delivering world-class support to our customers. If you are looking for a challenging and rewarding role that allows you to make a real difference, we want to hear from you.

  • What You'll Do:
  • Provide technical support to customers via email, chat, or phone
  • Work closely with internal teams to identify and resolve issues
  • Develop new technical skills and competencies to stay up-to-date with the latest technologies
Requirements
  • 1+ years of software development experience
  • 2+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Familiarity with container orchestration management tools such as Kubernetes and Docker Swarm