Meetings and Events Specialist
6 days ago
As an Event Planning Coordinator, you will play a key part in handling key group enquiries in conjunction with the Sales and Reservations teams. Your primary responsibility will be leading an event enquiry from proposal stage to contract for all meetings, conferences, banquets, social events and gatherings throughout the hotel, whilst maximising revenue and delivering that bespoke experience.
Main Duties:
* Leading event enquiries from proposal stage to contract* Ensuring all requested RFP's and quotes are replied to within 24 hours of receipt* Complete daily administration tasks in the Sales office and ensure emails are up to date and filing is in order* Posting charges for events and ensuring all final bills are correct* Work closely with the operational team in preparing/updating menus, floor plans and layouts for all functions* Support duties of the Operation team by being the key on site contact for all incoming events on a daily basis
Requirements:
* Experience working in an operations environment within the hospitality industry for a minimum of 2 years preferably in Meeting & Events or Conference & Banqueting orientated roles* Experience in a similar administrative role with knowledge of CRM, POS or Window based operational software* Knowledge of banquet and event service operations* A great communicator with strong telephone etiquette skills* Strong customer development and relationship management skills*
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