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Field Service Specialist

1 week ago

Cork, Cork, Ireland Swallowfield Consumer Products Ltd Full time
About the Role

Swallowfield Consumer Products Ltd is seeking a highly skilled Field Service Specialist to join their team. As a Field Service Specialist, you will be responsible for providing expert technical support to clients in Ireland, ensuring that scientific instruments are functioning at optimal levels.

Key Responsibilities:
  • Perform field service as advised by call dispatch staff/system, carrying out repairs, preventative maintenance, qualifications, and installation including IQOQ of instrumentation and their accessories.
  • Provide onsite user training on defined product groups.
  • Organize routine maintenance allocated monthly.
  • Maintain accurate documentation, circuit diagrams, Service Data Bulletins, and manuals to ensure correct revision for specific instrument types.
Requirements:
  • HND or equivalent in Electronic Engineering or a similar discipline.
  • Full Irish Driving License.
  • Experience in a Customer Service Environment.
  • Background in Electronics or similar discipline, with an understanding of analytical instrumentation and awareness of instrument applications.