Global Client Services Specialist
5 days ago
About Northern Trust:
Northern Trust, a global financial institution, is renowned for its exceptional service, expertise, and integrity. Established in 1889, we continue to evolve and adapt to meet the needs of our clients.
Our commitment to innovation enables us to provide tailored financial solutions to high net worth individuals, families, and institutions. With over 130 years of experience and a global presence, we have developed a deep understanding of our clients' needs and preferences.
As a key member of our team, you will play a vital role in delivering exceptional client service through the execution of daily functions and tasks. Your responsibilities will include:
- Providing timely responses to client queries and resolving issues efficiently
- Enhancing desktop operating procedures and controls to optimize performance
- Collaborating with internal teams to drive business growth and improvement initiatives
You will also have opportunities to cross-train on other functions, develop your skills, and take on additional projects. As a valued member of our team, you will be encouraged to contribute to process improvements and identify opportunities for growth.
In addition to your technical skills and knowledge, we are seeking an individual who possesses excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
We pride ourselves on our inclusive workplace culture, where flexibility and diversity are valued. If you are a motivated and dedicated professional looking for a challenging and rewarding role, we encourage you to apply.
Major Duties and Responsibilities:
- Provide exceptional client service through effective communication and issue resolution
- Develop and maintain effective working relationships with internal and external partners
- Collaborate with cross-functional teams to drive business growth and improvement initiatives
- Identify opportunities for process improvements and implement changes
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