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Digital Marketing Sales Coordinator

1 week ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time
Job Overview

The Regional Account Coordinator role at Cpl Healthcare is a critical position that requires exceptional organisational skills, technical expertise, and the ability to work effectively in a fast-paced environment. The ideal candidate will have experience in digital marketing sales or customer service, with a strong understanding of the digital marketing ecosystem.

In this role, you will be responsible for supporting the Global Media Sales team by assessing, assigning, and resolving ticket requests received through internal stakeholders. You will serve as a point of contact to resolve client and stakeholder escalations, ensuring seamless communication and timely resolution of issues.

This position offers an exciting opportunity to develop your skills and knowledge in digital marketing sales and account administration, working closely with a talented team of professionals who are passionate about delivering exceptional results.

Key Responsibilities:
  • Support the Sales Account Team across varying tasks including (and not limited to) Excel creation and analysis, supporting the surfacing of optimisations and customer account analysis, PBi dashboard creation, and account admin.
  • Build and provide the Account team with all client-facing reporting requests.
  • Work with Ops teams for creative flighting and changes.
  • Track all requests using a ticketing system and work closely with stakeholders to complete tasks, troubleshoot, and resolve issues.
  • Effectively follow processes and guidelines.
  • Review account health and provide optimisation recommendations.
  • Coordinate with team members to manage daily team workload and schedules.
  • Help foster innovation in tools and processes to make the team more effective and efficient.
  • Stay up to date with new product releases and reporting functionality.


Required Qualifications:
  • Readiness and capability to learn the digital marketing ecosystem.
  • Critical thinker who is organised and can make decisions based on clear priorities.
  • Problem solver and multitasker who can partner well with other teams.
  • Collaborative teammate who can build successful team relationships with partners.
  • Excellent written and verbal communication skills.
  • Flexible and able to quickly adapt to changing business needs and processes.
  • Self-motivated and willing to contribute ideas.
  • Fluency in English + German.