Retail Operations Manager
5 days ago
About Teamworx
Located in Limerick, our client is a dynamic fashion and lifestyle retail brand seeking an experienced Store Manager to lead a high-performing team.
This is a fantastic opportunity for a commercially driven leader who thrives on delivering exceptional customer experiences and driving sales.
Key Responsibilities
- Sales & Commercial Performance:
- Drive store performance by achieving and exceeding sales targets and KPIs.
- Review sales reports to identify opportunities for growth and improvement.
- Ensure an engaging shopping experience that enhances customer loyalty.
Team Leadership & Development:
- Lead, coach, and inspire a team to deliver high standards of service and performance.
- Create a positive and motivating work environment that fosters growth.
- Identify training and development opportunities for staff progression.
Customer Experience & Brand Representation:
- Earn the trust of customers through exceptional customer service aligning with brand values and expectations.
- Lead by example in delivering a personalized and engaging customer journey.
- Handle customer inquiries and resolve escalations efficiently.
Operations & Store Standards:
- Manage all aspects of store operations, including stock control, visual merchandising, and compliance.
- Oversee inventory management to minimize stock loss and maximize product availability.
- Ensure the store is well-presented, clean, and aligned with brand guidelines.
People & Performance Management:
- Conduct regular performance reviews and provide constructive feedback.
- Develop a strong team culture through clear communication and collaboration.
- Ensure adherence to company policies and health & safety standards.
Requirements
- A proven track record as a Store Manager or similar leadership role in fashion, lifestyle, or premium retail.
- Strong commercial acumen with a history of driving sales and profitability.
- Exceptional team leadership, coaching, and people management skills.
- An ability to thrive in a fast-paced, customer-focused environment.
- A solid understanding of retail operations, stock management, and visual merchandising.
- Excellent communication, problem-solving, and organizational skills.
Benefits
- A competitive salary with performance-based incentives.
- Opportunities for career progression within a growing retail brand.
- Staff discounts on a wide range of fashion & lifestyle products.
- A supportive and dynamic work environment.
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