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Solar Energy Coordinator
3 weeks ago
About Us
Activ8 Solar Energies is a leading provider of renewable energy solutions, dedicated to empowering homeowners and businesses towards self-sustainability.
The Opportunity
- We are seeking a skilled Appointment Coordinator to join our team, responsible for coordinating appointments between customers and sales representatives.
- This role involves managing scheduling, rescheduling, and confirmation processes, ensuring a smooth flow of operations.
- You will be responsible for consistently upholding high standards while engaging with customers, ensuring accurate qualification, and assigning appointment dates to Sales reps.
- As an Appointment Coordinator, you will provide support during scheduled appointments, ensuring a positive customer experience and strict adherence to industry compliance and company procedures.
Responsibilities:
- Coordinating appointments and managing scheduling processes.
- Ensuring accurate customer qualification and maximizing appointment success.
- Assigning appointment dates to Sales reps based on their work schedules.
- Reviewing and prioritizing services at each location to optimize efficiency in appointment scheduling.
- Providing support during scheduled appointments and ensuring a positive customer experience.
- Maintaining strict adherence to industry compliance, company procedures, and processes in every interaction.
Requirements:
- Excellent communication skills and exceptional phone manner.
- Natural ambition, determination, and resourcefulness.
- Ability to thrive in a dynamic work environment, showcasing adaptability and flexibility.
- Keen eye for detail and excellent organizational skills.
- Proficiency in Microsoft Office Suite and ability to utilize technology to enhance efficiency.
- Excellent team player, contributing to a positive and collaborative work environment.
