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International Mental Health Provider

1 week ago


Dublin, Dublin City, Ireland Workplace Options, LLC Full time

We are seeking an experienced EAP Counsellor to join our team at Workplace Options, LLC. As a Global Wellbeing Consultant, you will play a critical role in delivering holistic wellbeing solutions to individuals worldwide.

About Us

Founded in 1982, Workplace Options is the largest independent provider of wellbeing solutions. Our mission is to empower individuals to become healthier, happier and more productive both personally and professionally.

Job Description

This full-time role involves engaging with participants over the phone, video, chat & email. You will demonstrate what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for.

Key Responsibilities
  • Provide single session telephonic and video counselling, in-the-moment support and crisis management in a supportive, ethical and professional manner while maintaining client confidentiality.
  • Assess clients thoroughly to ensure appropriateness for short-term counselling.
  • Assess and manage high risk calls and work closely with individuals at risk.
  • Appropriately refer clients to external resources or within WPO as part of our holistic approach.
  • Collaboratively develop clear and concise treatment plans for clients.
  • Maintain clear clinical and task-oriented documentation in case management system.
Requirements
  • Minimum of a Level 4 diploma in Counselling.
  • Full Registration with or member of a regulatory counselling body (BACP/BPS/UKCP/Other).
  • Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.
  • Training in crisis intervention and supporting high risk clients beneficial.
What We Offer
  • A competitive salary of €38,720 per year, which includes a shift differential for Sunday work.
  • A bonus structure and comprehensive benefits package.
  • Opportunities for career growth and development.