Urgent Appliances Installation Expert
7 days ago
We are seeking an experienced and skilled Appliance Installation Specialist to join our retail team.
About the Job:The role involves assisting drivers with deliveries and appliance installations of goods in customers' homes. You will interact with customers and provide excellent customer service, helping create a great shopping experience.
- Assist with loading and unloading delivery vans safely.
- Deliver appliances from warehouses or stores to customers' homes.
- Call customers in advance to confirm estimated time of arrival.
- Assist with appliance installation and furniture assemblies.
- Remove old products and packaging.
- Answer all phone calls/queries regarding deliveries from our Customer Delivery Office.
- Maintain Proof of Delivery paperwork.
- Keep the delivery van clean and tidy at all times.
You will be an ambassador for our brand, adhering to our policies and procedures at all times and performing other related duties as required.
About You:To succeed in this role, you will need:
- Excellent communication skills.
- Well-organised and adept at problem-solving.
- Flexible and willing to go the extra mile to exceed customer expectations.
- Excellent telephone skills.
- Customer-oriented.
- Respectful to customers as our top priority.
- Hardworking, conscientious, and self-motivated.
- Possessing a high degree of self-confidence and maturity.
- Motivated by internal goals and tenacity in chasing goals.
- Team and collaborative working.
- Contributes positively to team objectives.
- Continuous development.
- Prepared to undertake training to enhance performance and the customer experience.
- Honest and ethical.
- Excellent timekeeping.
We offer a dynamic work environment, fun, high-energy culture, and opportunities for development and promotion within the company.
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