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AWS Incident Management Team Lead
2 weeks ago
Company Overview: AWS Resilience owns services that prevent and respond to availability and security issues for all AWS Services. We work on the most challenging problems, with constant new services and possible failure modes to prevent. Our team is responsible for detecting early large-scale events and providing tooling to enable fast mitigation.
About the Role: As a Software Development Manager on our team, you will manage automated tooling roadmaps and delivery for the detection and resolution of issues within AWS infrastructure. You will work closely with the team managing the incident response and with leadership to gather new requirements.
Main Responsibilities:
- Define and Deliver Business Priorities: You will define, plan, track, and deliver on strategic goals for the team, while ensuring that the team remains unblocked and focused.
- Cross-Site, Cross-Team Coordination: You will be responsible for coordinating with your counterparts and sister teams to ensure that a clear communication channel exists between AWS Incident tooling and Response teams.
- Performance Management/Team Health: You will own all facets of performance and career management for the team, ensuring the operational load of your team remains manageable and as minimal as possible.
Required Skills and Qualifications:
- Knowledge of Engineering Practices: You will have knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle.
- Experience in Team Management: You will have experience in engineering team management.
- Leading Multi-Tier Web Services: You will have experience in leading the definition and development of multi-tier web services.
