
Health Insurance Specialist
5 days ago
About the Role:
We are seeking a highly skilled Health Insurance Specialist to join our dynamic, client-focused team. As a trusted point of contact for clients, you will help them navigate their health insurance options with confidence.
Your Key Responsibilities:
- Consult with clients via phone and email to assess their health insurance needs.
- Complete fact finds and prepare personalized comparisons and reports.
- Liaise with insurers and clients to ensure smooth communication and service delivery.
- Prepare marketing documentation for new business, renewals, and mid-term amendments.
- Maintain and update internal systems with accurate client and policy information.
- Support the servicing and retention of client insurance programmes.
- Ensure compliance with data protection regulations through meticulous record-keeping.
- Participate in ongoing training to stay current with health insurance products.
- Deliver exceptional customer service and proactively manage client queries and renewals.
What We're Looking For:
- A strong understanding of health insurance products and services.
- Previous experience in a customer-facing role within the health insurance sector.
- Ability to communicate complex information clearly and concisely.
- Analytical mindset with strong problem-solving skills.
- Team player with a proactive, goal-oriented approach.
- Ability to work independently and collaboratively.
Why This Role?
This is an excellent opportunity to build a successful career in health insurance and make a real difference to people's lives. You will have the chance to work closely with clients, understand their needs, and provide tailored solutions that meet their expectations.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and supportive work environment.
- The chance to work on a variety of challenging projects and cases.
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