
Business Operations Director
2 days ago
Lincoln Recruitment Ltd is a market-leading business-to-business Insurance Intermediary recruiting for a Business Operations Director to lead and oversee the operations of its business across Ireland and the UK.
This pivotal role combines strategic management with a strong focus on operational excellence and regulatory compliance. The Business Operations Director will have proven track record of improving operational efficiency in a regulated environment, guiding and inspiring teams through complex operational challenges.
Key Responsibilities:
- Accountability and ownership of end-to-end insurance operations, including policy fulfillment, premium collection, claims administration, and customer queries.
- Setting benchmark controls for decision accuracy and achievement of productivity targets.
- Overseeing the operational effectiveness of these controls and reporting on business operational and performance KPIs.
- Leading a skillful operational team in delivering on the business's key operational obligations.
- Ensuring third-party vendors perform to company standards and obligations.
- Ensuring strategic and operational agility to supplier dependence.
- Ensuring the business's operational platforms, software, and access controls are secure to the highest standards required for the business, in compliance with legal agreements and regulatory obligations.
Required Skills and Qualifications:
The successful candidate will have a strong background in financial services operations, with experience in managing teams and driving operational efficiency. They will be able to inspire and motivate teams through complex operational challenges and have a proven track record of improving operational efficiency in a regulated environment.
Benefits:
Lincoln Recruitment Ltd offers a competitive salary and benefits package to the successful candidate.
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