Financial Collections Specialist

5 days ago

Athlone, County Westmeath, Ireland beBeeCredit Full time €45,000 - €55,000

Job Description:

The role of Credit and Collections Analyst is to manage an EMEA accounts receivable portfolio with a focus on Germany, Switzerland & Austria. This includes day-to-day customer contact & relationships, collections, and troubleshooting customers' exceptions to invoices with a continuous improvement mindset.

This position requires collaboration with customers, Sales, and all internal partners. The Sr. Credit & Collection Analyst will act as a liaison with the Credit team and all other order-to-cash partners and business units, focusing on building relationships with external customers.

The Credit and Collections Analyst will work closely with Managers with a process improvement mindset, including a solution-focused approach, excellent customer service attitude, and open communication.

Key Responsibilities:

  • Problem-solve customer credit risk, reasons for lateness, Collections, and resolve billing issues as they arise.
  • Demonstrate the ability to work independently and as a team.
  • Report portfolio status on demand and effectively utilize systems available to create those reports.
  • Understand the concept of Credit risk and apply it to day-to-day work to reduce risk.
  • Root cause and create solutions to all non-standard customer disputes or reasons for non-payment.
  • Look for and communicate ideas to improve the process over time.
  • Support other finance activities like Tax Certifications and invoice/internal control filing, and delivery of paperwork inside and outside the office.
  • Work in collaboration with peers and Managers for a win-win outcome.
  • Reduce write-offs to bad debt and third-party collections by proactively collecting on accounts receivable.
  • Evaluate process and ensure compliance with policy.
  • Hybrid work schedule in the office and building rapport with other OTC partners.

Education / Experience Requirements:

  • Bachelor's degree in finance or accounting-preferred.
  • A minimum of 2 -4 years of Credit and Collections experience.
  • Knowledge of and ability to apply accounting principles and procedures.
  • SAP Proficiency Preferred. ERP and CRM software experience are a strong plus.
  • Excel- advanced.

Specialized Skills / Other Requirements:

  • Excellent written and oral communication skills.
  • Bilingual German and English required.
  • Ability to work under pressure and perform tasks as required.
  • Excellent planning, communication, and organization skills.
  • Ability to perform tasks with minimum supervision.
  • Ability to work collaboratively with partners.
  • Microsoft office – Word and Excel required.

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