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Service Delivery Manager
3 weeks ago
**Job Title:** Service Delivery Manager
**About the Role:
We are seeking an experienced and skilled Service Delivery Manager to oversee the end-to-end delivery of IT services and projects. The ideal candidate will have a strong background in customer engagement, IT service management, project management, and people management.
**Key Responsibilities:
- Lead the delivery of IT services and projects for assigned customers
- Manage stakeholder relationships and liaise with senior managers and key stakeholders
- Develop and manage governance structures to ensure proper processes and procedures
- Identify opportunities for account growth and service enhancement
- Collaborate with internal teams to drive continuous improvement and innovation
**Requirements:
- Strong leadership and communication skills
- Experience in IT service management and project management
- Familiarity with ITIL principles and methodologies
- Skilled in identifying, assessing, and mitigating risks for delivery continuity
- Ability to stay up-to-date with industry trends and best practices
**Benefits:
This role offers a unique opportunity to work in a dynamic environment and contribute to the success of our clients. As a Service Delivery Manager, you will be responsible for ensuring the successful delivery of IT services and solutions, which will have a direct impact on the business outcomes of our clients.
**What We Offer:
We offer a competitive compensation package, including salary and benefits. Additionally, we provide opportunities for professional development and growth within the company.
**How to Apply:
If you are a motivated and results-driven individual with a passion for delivering exceptional service, please submit your application.