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Service Delivery Manager

2 weeks ago

Dublin, Dublin City, Ireland beBee Careers Full time

**Job Title:** Service Delivery Manager

**About the Role:

We are seeking an experienced and skilled Service Delivery Manager to oversee the end-to-end delivery of IT services and projects. The ideal candidate will have a strong background in customer engagement, IT service management, project management, and people management.

**Key Responsibilities:

  • Lead the delivery of IT services and projects for assigned customers
  • Manage stakeholder relationships and liaise with senior managers and key stakeholders
  • Develop and manage governance structures to ensure proper processes and procedures
  • Identify opportunities for account growth and service enhancement
  • Collaborate with internal teams to drive continuous improvement and innovation

**Requirements:

  • Strong leadership and communication skills
  • Experience in IT service management and project management
  • Familiarity with ITIL principles and methodologies
  • Skilled in identifying, assessing, and mitigating risks for delivery continuity
  • Ability to stay up-to-date with industry trends and best practices

**Benefits:

This role offers a unique opportunity to work in a dynamic environment and contribute to the success of our clients. As a Service Delivery Manager, you will be responsible for ensuring the successful delivery of IT services and solutions, which will have a direct impact on the business outcomes of our clients.

**What We Offer:

We offer a competitive compensation package, including salary and benefits. Additionally, we provide opportunities for professional development and growth within the company.

**How to Apply:

If you are a motivated and results-driven individual with a passion for delivering exceptional service, please submit your application.