AI Specialist

2 days ago

Dublin, Dublin City, Ireland beBeeExpert Full time €40,000 - €70,000
Job Title: AI Specialist - Multilingual Expert

We are seeking a highly skilled and experienced AI Specialist to join our global team. As an AI Specialist, you will be responsible for investigating and resolving reported issues, enforcing clients' terms of use, and developing scalable solutions to improve the support of our community of users.

Key Responsibilities:

  • Investigate and resolve reported issues, such as requests for account support or potentially abusive content
  • Enforce clients' terms of use by monitoring reports of abuse on the site
  • Stay knowledgeable about clients' products and community standards
  • Develop and implement market-specific solutions to improve user experience
  • Recognize trends and patterns and escalate issues outside company policy to the global team
  • Identify inefficiencies in workflows and suggest solutions

Required Skills and Qualifications:

  • Strong personal resilience with the ability to operate in a pressured and fast-paced environment
  • Strong interpersonal skills, verbal, and written communication skills, and empathy
  • High adaptability and positive approach to challenges
  • Ability to make decisions, prioritize, solve problems, and work as part of a team
  • Effective time management and prioritization skills
  • Ability to consistently hit KPIs on time

Benefits:

  • Competitive salary
  • Private healthcare
  • Pension contribution
  • 25 days of annual leave
  • Extensive training and access to CPL's Wellness Programme
  • Tax Saver and Bike-to-Work Scheme

Why Apply?

  • Chance to work within a multicultural and diverse team
  • Great internal opportunities for career progression
  • No shift rotations – fixed working schedule
  • No previous experience required – full training is provided

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