Retail Operations Manager
4 days ago
Company Overview
Cregg Group is a renowned fifth-generation company in the food production sector, celebrated for its high-quality products and services.
The company has a strong presence across Ireland with 12 stores offering customers an exceptional retail experience of quality and expertise.
The Role
We are seeking an experienced Retail Manager to lead our Dublin store due to continuous growth. The successful candidate will demonstrate a genuine passion for retail and the ability to handle daily operations as well as complex systems-based protocols that require strict adherence to regulations.
As our brand ambassador, you will be responsible for delivering exceptional customer experiences, managing workflow, and fostering a sense of community within your team.
You will also ensure that the company's values of quality and service are understood and transmitted by everyone in the store, from Food Creators to Counter Sales staff.
Key Responsibilities
- Implement established business strategy, assigning roles and tasks to dedicated team members based on strengths and abilities.
- Drive customer experiences that achieve measurable results.
- Monitor and manage the business operational plan including stock management, budgets, and profit and loss.
- Deliver excellent store standards consistently.
- Ensure compliance with Health & Safety and legal policies and procedures, including HACCP protocols.
- Ad hoc duties as required.
Requirements
- A minimum of 5 years' experience managing teams of 10 or more.
- Previous experience working in the retail sector.
- A dynamic leader who can motivate and challenge others to deliver excellence.
- Proven track record in driving operational standards across the shop and a strong commercial acumen.
- Successful proven track record of Team Building and Leadership.
- The ability to make independent decisions in a busy environment where the customer is at the heart of every decision.
- Prior experience of working with Planograms, in both understanding and creation.
- Excellent communication and interpersonal skills, with the ability to communicate effectively across all departments.
- The capability to role model the company culture and values.
- Previous experience of rota projections and management.
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