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IT Support Specialist Position

2 weeks ago

Portlaoise, Laois, Ireland September Consulting Ltd Full time

Company Overview:

September Consulting Ltd is a dynamic sports organization dedicated to supporting and growing its industry. Our team is passionate about delivering exceptional services to our clients, and we are looking for an IT Support specialist to join us.

Job Description:

  • Provide technical support to maintain, manage, and repair IT systems.
  • Detect and troubleshoot software and hardware faults.
  • Evaluate and implement cybersecurity measures.
  • Liaise with third-party technology suppliers.

Required Skills and Qualifications:

  • A relevant third-level qualification in Computer Science or Computing.
  • Proficiency in Linux and Windows OS environments.
  • Excellent problem-solving and critical-thinking skills.
  • Strong verbal and written communication skills.

Benefits:

  • Full-time role on a three-year fixed-term contract.
  • Opportunity to work with a broad range of internal and external stakeholders.

Responsibilities:

  • Install and configure computer hardware, software, systems, networks, printers, and scanners.
  • Monitor and maintain computer systems and networks.
  • Ensure compliance with cybersecurity and data protection requirements.
  • Respond to service issues and requests in a timely manner.
  • Provide technical support across the organization (in person and remotely).

Requirements:

  • Prioritize tasks, manage workloads, and meet strict deadlines.
  • High attention to detail and a logical approach to troubleshooting.
  • Ability to work both independently and as part of a team.