Online Reputation Manager

5 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time
Online Reputation Manager Role

We are seeking a highly skilled Online Reputation Manager to join our team. As a key member of our operations team, you will be responsible for managing our clients' online reputation.

Main Responsibilities:

  1. Monitor and respond to online reviews and feedback.
  2. Investigate and resolve issues related to online reputation.
  3. Identify and implement scalable solutions to improve online reputation.
  4. Monitor reports of abuse and enforce clients' Terms of Use.
  5. Identify inefficiencies in workflows and suggest improvements.
  6. Escalate issues outside company policy to the global team.
Requirements
  • Fluency in Hebrew and English, with cultural understanding of the market.
  • Flexibility to work in a fast-paced environment with varying projects.
  • Degree or 1+ years of professional experience preferred.


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